June 2014

Wednesday 25 June 2014

Qualified B2B Leads with Inbound Marketing, Blogs and Social Media, How


A business without the right leads is very much like a car without an engine; no matter what kind of fuel you put into it, it’s not going anywhere fast. However, generating leads isn’t easy and trying to acquire leads in the B2B space makes it all that much more difficult.

Before you can start to acquire business leads and turn them into customers, you’ll need to come up with an effective, brand-consistent strategy.


B2B Lead Generation: Where to Start?


Effective B2B lead generation strategies begin with drilling down into exactly the types of leads that are most likely to convert into paying customers. That means filtering out prospects based on your resources and goals, and narrowing your attack.

With a broadsword-strategy, you can swing around indiscriminately and grab leads from all over. Casting a wide net may yield you some worthwhile leads, but you'll also pull in a ton of junk leads, too. And to top that off, your results will be ineffective if your lead gen campaign is being measured on a CPA/CPL basis.

With CPL or CPA as your metric, a lead is only as valuable as the prospect, that prospect is only as valuable as the customer it becomes, and that customer is only as valuable as the revenue they bring to the bottom line, so if you can’t find the qualified leads—the leads that are most likely to ultimately convert into something profitable—then you’re just wasting  money.

Instead, drop the sword and pick up the scalpel for B2B leads. Start by asking: Who are our customers? What are their common interests? Are our prospects mostly online or off? If that information is available, then your approach can be tightly focused to define your objective and point you directly to your prospects.

 Once you've defined what  an unqualified prospect is and identified your targets, let’s get into how you'll capture your prospects' attention.

Here are six lead generating ideas and approaches that allow you hone your B2B strategy (and actually work):


1. Bring Your Leads Inbound


Traditionally, marketing has been classified as outbound marketing -- television commercials, print advertisements, internet banners, email mailing lists, and good old fashion cold-calling. These outbound lead generating techniques cast a very wide net that typically connects with hundreds of thousands, or even millions of prospects.

Outbound marketing tends to use the broadsword approach.


LEADS Outbound-leads-cost-on-average


I’m not saying that outbound marketing doesn’t work; it does, otherwise we wouldn't even bother talking about it. However, it not as effective as inbound marketing. Not only are the leads less qualified, but outbound is also more expensive. In fact, outbound leads cost on average 61% more than inbound ones.

Inbound marketing, when done well, meets your customers where they want to be. Inbound markerting focuses on creating quality content that aligns with what your customers are most interested in so they're drawn towards your offers because they want to learn more.

And because the offers are relevant, the leads that are generated are more eager and willing to become paying customers. When prospects feel as though your company is an expert in the industry, or has something worthwhile to offer, they see you as someone who wants to help, rather than a salesman that just wants to make a sale.


2. Generate Better Relationships with CRM


Sometimes generating leads is about keeping track of all of the pertinent data surrounding those leads. Customers need to know that they have a relationship with you and if you’re constantly losing track of their information or their info isn't updated, then it sends out a clear message to your prospective leads that you don’t really care about them.

Investing in a proper customer relationship management (CRM) system will allow you to gather, store, analyze, and track the most important data that can help you personalize the customer experience. And CRM doesn’t stop there.

CRM helps generate and convert leads by sifting through massive amounts of raw prospect data to locate the most promising prospects. After sorting through all that data, a good CRM can also be used to gain meaningful customer insight. With this business intelligence in hand, you can quickly and inexpensively disseminate relevant information to a wider range of specific, potential customers.

If you have the budget for a broadsword swing, ensure you are coupling it with a CRM. With access to a lead management tool, you can both control the range of your swing, while still benefitting from the accuracy of the scalpel—in other words, it’s the best of both worlds.


3. Solve Problems and Share Ideas on Your Blog


At the heart of inbound lead generation is the humble blog. If your business scoffs at or doesn't allot dedicated resources to your company blog, yet are trying to obtain quality leads, then understand that blogging has the potential to drive a significant amount of prospects into your sales funnel.

5 Secrets to Building Your Sales PipelineDid you know that 23% of total Internet usage time is devoted to social networks or blogs, which means that a large chunk of users are obtaining information and knowldge via blogs. A company blog allows you to not only draw inbound traffic to your site and your business by offering useful and interesting content, while providing solutions, but it can also give your organization added credibility within your industry.

A blog connects to customers and prospects in a less corporate manner. The company blog allows you to stretch beyond the landing pages of your core website; expanding your content past product features, business speak, and the boring FAQ page.  

If your company is a leader in its industry, your blog can be the bullhorn for your company's evangelists and leaders to share their unique perspectives and opinions on specific topics you could never espouse on the pricing page.

And at the end of each blog post? An offer, newsletter signup, or form that allows the reader to learn more if their interest has been piqued.


4. Make It Easy With Visual Content


Blog posts are wonderful and they absolutely work as a method for generating leads. However, they don’t work for everyone.There are those who are less interested in investing the time and effort into digesting a few hundred words worth of advice.

Thankfully, there are other ways of reaching these individuals. Human beings are very visual animals and what we see (as in images and videos) is actually processed 60,000 times faster than what we read. So, incorporating a visual element into your content is a sure-fire way to increase the draw of your inbound strategy.

Informative, useful, and shareable infographics are amazingly popular right now, and are more accessible and less time-consuming than videos. Of course, that’s not to say that a quality “infotaining” video posted to YouTube (with a link back to your site, of course) can’t also quickly pay for itself in increased interest and traffic.

If you can create something that ends up going viral, you’ll find that it’s well worth your time.


5. Yes, Social Media Can Generate B2B Leads


Social media has become a legitimate lead generation channel with ad formats having matured beyond just engagement metrics. With Twitter cards, Facebook’s objective-based advertising, and LinkedIn's sponsored ads, social ads have come a long way in cementing a spot in revenue-based lead generation campaigns.

Facebook offers a variety of ad products to generate leads from targeted advertising, events, tabs, or organic posts. 

Twitter’s Lead Generation Cards are a two-click solution to social lead generation. Twitter Cards are displayed as promoted tweets would, but when someone clicks on the image, the card expands to reveal an offer or sign-up form that is auto-populated with the user’s name, email address, and Twitter handle. In early testing of tweets with images, visual tweets showed an 55% increase in leads as opposed to normal 140-character text-only tweets. 


LEADS Outbound-leads-cost-on-average (1)


Don't forget about LinkedIn when looking at social media as a way to increase B2B leads. Despite being demoted to the "other social network" category, LinkedIn may prove to be the best social media network to acquire leads via social media. 

LinkedIn certainly lags behind Twitter and Facebook in recognition and users, but because LinkedIn is a professional social network, users aren't turned off by business-related marketing on their feed. The mindset and expectations of the user is entirely different when compared to consumer-focused networks and that's a good thing when it comes to B2B leads.

With product offerings such as Lead Collection, direct ads, and sponsored updates, LinkedIn has shown that their ad products can be 277% more effective at generating leads than Facebook or Twitter, according to a study by Wishpond.


6. New Ideas That Will Generate Real Value


As you might have gathered by now, a successful lead-generating strategy isn’t just about building a great product that offers value. A good lead generation strategy consistently puts out content and offers that provide real value to the prospective lead.

It takes patience, too, for prospects may not be prospects today, but with nurturing, optimizing and guidance, they can ultimately become paying customers.

The secret here is to continually build unique, quality content that has real value to prospects that you want to connect to. And if the prospect isn't ready to sign up yet, continuing to build and share that quality content over time will give you an edge over less-patient competitors.


Quality Leads Are Built Over Time 


There are quicker and dirtier lead generation techniques that can be used to bring in potential customers right now, but in the long run, these won’t be as profitable as those leads that you draw in through the targeted and steady process of effective inbound marketing and lead nurturing.

With your lead generation, keep these six techniques (and the various points and principles they represent) in mind. That said, the lead generation methods and tactics you put forth are not nearly as important as how well you target your potential customers. The better focused your lead gen campaign is to your prospects, the likelier they'll find relevant content they want, and that will yield higher odds that they'll convert into paying customers.

However you end up generating leads, be it through direct mail marketing, telemarketing, email, social media, or any other technique, the more clearly you can identify and pursue your ideal client, the sharper your razor-edged focus is, the more successful your strategy — and ultimately your business — will be. 

{{ The Guest Post Blogger organization was not involved in the creation of this content. - Prabhakar Dalva, Founder }}

How Valuable Is the Data Economy with SAAS - B2B


In business, data has quickly gone from being a mere asset to being a potential revenue stream—a substantial one. The result: a burgeoning market for data. Capturing its scope and opportunity, though, isn’t easy.

Like other financial assets, data can be created, accessed, traded, transferred and monetized. For this reason, it’s increasingly being viewed as a commodity. Unlike other commodities, though, its value is “TBD.”

New CRM Capabilities in Microsoft Dynamics - InsideView
B2B Marketing Globilization knowledge share with John - Part 3
B2B Marketing Globilization beyond knowledge with John - Part 2
Inbound Marketing Plans for Understanding Customer Pain Points
"When people say data is a commodity, it's because they see statistics about huge pools of data out there," says Randy Giusto, an analyst with Outsell Inc., a research and advisory firm focused on media, information and technology. "It feels like a commodity because of the huge number of companies in this space.” However, estimates on the actual value of that commodity can be tough to pin down.

The Data-Value Disparity 
For example, last year, a data analytics company serving the auto industry used software code to track websites visited by consumers. Using a technique called “history sniffing,” the data company tracked user browsing histories. It transferred the data—400,000 consumer names, phone numbers, e-mail addresses and vehicle preferences—to a data broker for a mere $2,500 payoff (which would eventually go to a $400,000 settlement to the State of New Jersey, since “history sniffing” is illegal).

On the flip side, a survey of large companies last year, conducted by Tata Consultancy Services (TCS), found that those selling their digitized data earned, on average, a hefty $21.6 million in 2012. The survey also revealed that telecoms and utilities, in particular, are likely to monetize their data, while insurance companies get the biggest return.

Getting a true handle on the value of data as a commodity is made even more difficult because most data isn't sold: TCS discovered that only 27% of its survey respondents were selling their digitized data (though that number is expected to jump to 43% by 2015). Plenty of companies still barter their data, swapping with other companies to mutual advantage—something not considered in most valuations of the data economy.

Where the Growth is
So for many companies right now, the core of the data economy is a small but growing segment—the information two billion-plus global Internet users create when they click "like" on a social media page or take action online. Digital customer tracking—the selling of “digital footprints” (the trail of information consumers leave behind each time they surf the Web)—is now a $3 billion segment, according to a May 2014 Outsell report. At the moment, that's tiny compared to the monetary value of traditional market research such as surveys, forecasting and trend analysis. But digital customer tracking "is where the excitement and growth is," says Giusto.

Real-time data that measures actions consumers are actually taking has more value than study results that rely on consumer opinions. Not surprising, businesses are willing to pay more for activity-based data.

Striking it Richer
Outsell Inc.'s analyst Chuck Richard notes that the specificity of data has a huge affect on its value. In days past, companies would sell names, phone numbers, and email addresses as sales leads. Now, data buyers have upped the ante. They want richer data—names of consumers whose current "buying intent" has been analyzed through behavioral analytics. Beyond the “who,” companies want the “what” and “when” of purchases, along with “how” best to engage with prospects.
"Some companies are getting a tenfold premium for data that is very focused and detailed," Richard says. "For example, if you had a list of all the heart specialists in one region, that’s worth a lot."

Tapping into New Veins
Moving forward, marketers will increasingly value datasets that they can identify, curate and exploit. New technology could increase the value of data by gleaning insights from unstructured data (video, email and other non-traditional data sources); crowdsourcing and social media could generate new types of shareable data; predictive modeling and machine learning could find new patterns in data, increasing the value of different types of data.

Given all this, the data economy is sure to keep growing, as companies tap into new veins of ever-richer and more-specific data.


NARRATIVES by WSJ. Custom Studios for SAS

The Guest Post Blogger organization was not involved in the creation of this content.

Wednesday 18 June 2014

Singer-actor Jennifer Lopez talks about life after breakup


I'm stronger: J Lo

Singer-actor Jennifer Lopez talks about life post split from boyfriend Casper Smart

Los Angeles: Jennifer Lopez is happy in her newfound singledom. The singer says she not just feels refreshed, but is confident about her career too.

The 44 year-old songstress recently split from her boyfriend Casper Smart after two and a half years of dating, but she seems to be coping up well.

With this most recent separation, Lopez recently admitted to discovering her confidence once again, reports contactmusic.

The revelation came when the star featured cover of Billboard magazine's July 2014 issue.

"I don't feel like I have anything to prove anymore...Things have changed so much for me,” she told the magazine.

"I had to really do some soul searching and just realize a lot of things about love, and now I feel like I come from a place where I'm stronger and, I think, better,” she added.

Smart and Lopez, who began dating him shortly after she split from ex-husband Marc Anthony, are still on amicable terms but they decided to call it quits after simply growing apart.

Building Your Powerpoint Presentations for Business Follow This Rule


Building Your PowerPoint Presentations for Business Follow This Rule

The original goal of a slideshow was to illustrate the presenter’s points with accompanying visuals that hasten buy-in and explain complicated ideas.

Unfortunately, somewhere along the way the presentation – or as it’s often called today, the ‘PowerPoint’ – became a dumping ground for novellas of information and poor design with the intent of being thorough. That doesn’t work. It’s now time to take back the presentation and make it work for you.

Clarifying the Goals of Presentations

Presentations are meant to show off a brief executive overview of a larger body of documentation. They should introduce your project or subject matter, assess the risks and rewards, and offer a clear conclusion. It’s important to not allow your presentation to suffer from “feature creep” whereby it also includes content that belongs in a handout and the supporting documentation for a given initiative. This may sound like it’s going to be more work, but in reality, it will save you from attendees tuning out your presentation, or reading ahead instead of listening to you. A carefully crafted presentation that leaves your meeting attendees informed and engaged is what your goal should be, not a “kitchen sink.”

Check out My Another Post

New CRM Capabilities in Microsoft Dynamics - InsideView
B2B Marketing Globilization knowledge share with John - Part 3
Good Content to Increase Engagement for Covert Business
Inbound Marketing Plans for Understanding Customer Pain Points

Create an Outline for the Most Effective Presentation

It’s very important to do the work upfront by creating a bulletproof outline that guides the content and flow of your presentation. The purpose of this is twofold: first, you want to make sure the outline is a complete listing of the topics you need to cover, and second, it helps you solidify your topics and message in your own mind so you’re not complicating the presentation or repeating yourself.

The Theme
Building Your Powerpoint Presentations for Business Follow This Rule
Building Your Powerpoint Presentations for Business Follow This Rule

As you’re going through the outline exercise, a theme should begin to appear to you. Use this to craft a thematic message that will take your attendees though the beginning, middle, and end of the story you will present in the slides. Having a theme helps you simplify your message and make it memorable to your attendees (think about people who might not remember the name of a star or the movie he or she appeared in, but they can tell you what the movie was about). Make your story one that will stick.

The Breakdown

It’s important to be careful to only have one piece of information per slide. This might seem daunting, because on the surface, it might make you think your presentation will be too long if it gets up to 80 slides. But brevity and clarity will help you move through the slides quickly and keep your audience engaged. Consider how it feels to see a slide with 8 point font crammed on it to bolster a point.

Show, Don’t Tell

Look at your outline and think about how you can make your points visual. This doesn’t mean throwing up a graph or a piece of clip art that is tangentially connected to your point. Visual cues work on feelings. Consider actual photography that helps encapsulate the goals of your slides. These are readily available on stock image websites. If you can visually set the stage for your idea, it will translate better to your audience than text.

Use Good Design Principles

Use two to three fonts, separated by the job they will be doing in your presentation: one font for headings, one font for body text, and one font for special cases (like table headings or illustration captions).

Select a color palette, stay within a scheme of two to five colors, and be uniform in the way you apply these colors (for instance, one color is an accent you will use for all outlines, underlines, etc.).

When in doubt, keep your slides clean. Do not use slides with heavily designed backgrounds, because you can’t readily play with the design. It will get too crowded and turn off your audience.

Have a Separate Handout

If you don’t want people reading along with you (or ahead of you in some cases) do not hand out copies of your deck. Your goal should be a presentation deck that doesn’t make sense without its presenter.

You should craft a purpose-built handout instead that outlines the key takeaways that you only give out after a presentation. This will keep the team focused on you and your ideas during your presentation. The goal of your handout should be a shorter, point-form version detailing the concepts you presented to your audience. Make it clear so those who were absent can understand it.

We’ve been acclimatized by a need for speed and endless documentation. And we often think that junky, overly complicated decks are the best way to cover a topic completely and eliminate opposition or questions regarding our presentations. This tactic rarely works. A clean, focused message, well-rehearsed and expressed visually is a key to delivering a presentation that sticks with your audience. A good story well told is your best presentation weapon.

This Article Published On : blog.marketwired

Tuesday 17 June 2014

New CRM Capabilities in Microsoft Dynamics - InsideView


SAN FRANCISCO, CA--(Marketwired - Jun 17, 2014) - InsideView, a pioneer in CRM Intelligence, today announced that it is introducing new capabilities to Microsoft Dynamics CRM through its Insights, powered by InsideView feature, (formerly Social Insights). Microsoft Dynamics CRM Insights users are now able to post important news articles and company trigger events into their Yammer feeds within Microsoft Dynamics CRM, enabling work teams to communicate and collaborate more naturally and efficiently about events affecting their prospects and customers, without leaving the solution.

In October of last year, InsideView and Microsoft signed a strategic OEM agreement to include InsideView for Sales™ with Microsoft Dynamics CRM Online. The partnership made InsideView for Sales available to users of Microsoft Dynamics CRM Online at no additional charge. It was included in all Professional licenses in the U.S. and Canada, and was originally known as Social Insights, powered by InsideView.

"Our partnership with Microsoft Dynamics has helped to evolve CRM beyond sales workflow and management reporting to give sales people the dynamic information they need to be more effective," said Umberto Milletti, CEO of InsideView. "The continued evolution and improvement of the offering reaffirm the strength and success of our partnership as we continue to innovate and provide the essential company and contact information needed by our customers."

Insights is powered by the InsideView CRM Intelligence™ platform and provides Microsoft Dynamics CRM Online users accurate company and contact data, relevant news and social insights, and an extensive network of professional connections that can be leveraged during the marketing and selling process to be relevant, sell smarter and grow faster.

Custom Watchlists and automatic alerts keep sales and marketing professionals abreast of news and events that affect their accounts and give them contextual information so they can make the most of every call or customer visit.

Accurate company and contact data can be automatically synchronized with account, lead and contact profiles in the CRM system, keeping records up to date and accurate as people and companies change.
"The combination of Microsoft Dynamics CRM and InsideView has been incredibly powerful for our users," said Fred Studer, general manager at Microsoft Dynamics. "Expanding Insights to include Yammer posts gives users one more way to get valuable customer insights directly inside their CRM system rather than constantly switching applications."

To maximize the value users get from Insights, InsideView now offers complimentary bi-monthly training sessions. To register for training please visit www.insideview.com/microsoft-insights

About InsideView
InsideView provides CRM Intelligence™ to drive marketing, sales and account management results. We help you find better leads, win more deals and maintain and grow customers. InsideView provides the data, insights, and connections that make every prospect and customer conversation more relevant, valuable and productive. InsideView® is used by more than 450,000 sales and marketing professionals, and in over 19,000 market-leading companies including Adobe, Hub International, Franklin Covey, O'Neal Steel, and SuccessFactors. InsideView is headquartered in San Francisco, California. Follow @InsideView on Twitter or the InsideView Blog. For more information, visit www.insideview.com.

Monday 16 June 2014

How to Investing in Commodities - Experts


There are several options now available to the members of the working class to invest their money in. India is one of the fastest growing economies in the world and the volume and varieties of jobs available in the employment sector are evidence of that. Investment has multiple benefits for an investor. One, the money that might have been spent frivolously is safely put away in investments. Two, most investments are good tax deductibles.

In order to ensure one invests in the right place at the right time, he/she approaches an investment banker or reputed stock broker. By enlisting their services, one is assured of good returns, the best MCX tips and minimal or zero losses. If you are one such person, check out the website of one such reputed stock advisory company called Checkmate Trades.

About commodities

While some choose to invest in traditional items such as real estate or fixed deposits, others may choose to invest in intangible items such as shares. These are quite different from the regular trade of shares in a stock market. India is the proud home to one of the largest commodities exchanges in the world, called Multi Commodity Exchange, established in 2003. 

The main categories of commodities are as follows:
1. Energy Commodities – Crude oil, natural gas, heating oil, and ethanol. These commodities are usually hedged.
2. Precious metals – Gold, silver, platinum and palladium. These are sold by the troy ounce in the markets.
3. Utilitarian/Industrial/Base metals – Copper, aluminium, tin, lead and steel. These are usually sold by the metric tonne.
4. Agricultural Commodities – Grains (wheat, oats, barley, flax and rye); fruits (apples and oranges); tobacco; nursery crops and nuts fall under this category.
5. Diamonds
6. Fibre products – Cotton, jute, their variants, etc. fall in this category.
Thus, you will note that this is a wide, complex and interesting market to invest in. When you consult your investment adviser, he/she is sure to include some commodities in your basket.

Benefits of commodities:

As you will have noted, some commodities are always in demand due to the nature of the demand and supply ratio such as energy and agricultural commodities. Others may be seasonal; dependent on political, ecological, social or geographical factors. The reason why you should consider investing them is as follows:

1. They are approved in all parts of the world.
2. Recognized by the major stock exchanges of the world too.
3. Has seen a rapid growth in investments and turnovers in the past decade.
4. One of the easier ways to make a quick profit.
5. Dynamic markets worldwide will never leave you with a dull trading moment a day.
6. Regular tips provided by your adviser help you trade correctly.

Advertisement
Investing in Commodities

How to trade in them?
Investing in commodities is aided by tips provided by your adviser. They are usually intraday in nature so you can close your deals within a working day. Tips are emailed or provided via text messages usually. The more accurate tips receive, the more reliable you can consider your adviser to be. So be sure to choose a qualified adviser today and receive the best commodity tips in India. Checkmate Trades has been one among them right from the advent of commodities trading in India.

This post already published on Prabhakaronline.com

B2B Marketing Globilization knowledge share with John - Part 3


B2B Marketing Globalization knowledge share with John - Part 3

Pricing & Value Research - B2B

There are three ways of increasing profits: sell more, cut our costs, or raise existing prices.  Raising prices, in principle, is very easy indeed - change the price ticket and price list and tell the sales force to raise prices by 5%. Of course, once we increase prices, customers may start to look elsewhere for a better deal.

It is, however, useful to broaden the discussion on price and think about value – the trade-off between the benefits a customer receives from a product or service and the price they are willing to pay for it.

My Previous Post for B2B Marketing to improve ROI

Product Development

No company can survive without product development. As soon as you release a new or improved product or service onto the market, your competitors are ready and waiting to emulate it and improve it for their own purposes. However, product development does not have to be revolutionary. Indeed, most products evolve continuously over time; product development must be regarded as a continuous process, not an occasional event.

The key to successful product development research lies in exploring what the market values. Our job as researchers, marketers and product developers is to convert these issues into a package of benefits that appeals to the market.

Segmentation & Needs

Segmentation is at the very heart of marketing. A segment is a group of individuals or companies with a common attribute that causes them to share similar needs. Marketers tailor their products, services and communications to these common attributes in order to ensure that their offering meets market requirements.

Segmentation is a means of capturing value – customers receive and pay for benefits they value; conversely they neither receive nor pay for benefits they do not value.

Supply Chain & Distribution

As one of the most important parts of the marketing mix, the "place" or route to market of b2b goods and services is vital to understand. Increasingly, products and services are distributed through a complex network of supply chain partners, joint ventures and intermediaries. Accordingly, research can act as a window onto how organisations can better leverage their routes to market for maximum profitability.

B2B Marketing Globilization beyond knowledge with John - Part 2


B2B Marketing Globilization beyond knowledge with John - Part 2

{{ You seen my previous post B2B Marketing Globalization beyond knowledge with Prabhakar - Part 1 }}

Customer Satisfaction in B2B Marketing for ROI

Most companies lose 45% to 50% of their customers every five years, and winning new customers can be up to 20 times more expensive than retaining existing customers.

Moreover, just a 5% reduction in the customer defection rate can increase profits by 25% to 85%, depending on the industry. Given these claims, it is imperative that customers know what makes buyers and specifiers choose one supplier rather than another.

Employee Satisfaction - Not To SAY

It may be obvious, but high employee satisfaction levels reduce the rate of staff churn.

However, most of us can relay a customer experience when, seemingly "happy" staff, enjoying their place of work, display little interest in serving the needs of the customer or of the organisation. This lies at the centre of the debate about the impact of staff "happiness" at work, and whether indeed, "happiness" is what an organisation should be striving for amongst its workforce.

Global Intelligence - Its Hard

In a highly global business environment, market intelligence is increasingly internationally focused.

As international research specialists, the vast majority of our studies are multi-national in nature. With this expertise and experience comes a great deal of knowledge about how to conduct market research "on the ground" anywhere across the globe.

How To Do Market Research

Lying behind all of our industry sector and research experience is a firm understanding of how to do research.

Often, conducting successful and effective market research studies involves a grasp of two very different demands:

"How do we get this done?" - The practical demands of conducting research in niche and diverse markets.
"What are the best tools for getting the results we need?" - Using innovative and established research techniques to ensure market intelligence delivers real return-on-investment.

This section is devoted to the former: Getting the job done, on time and to the clients' specification.


Report for Market Entry & Assessment

As competition intensifies and markets change more quickly than ever, the need for up-to-the minute research and intelligence has never been greater.

This is particularly so when information is needed to evaluate market size, market opportunities and routes to market. Our market entry and market assessment studies are all geared towards answering some of the most difficult of business questions.


Market Research Methods - How to make successful

Lying behind all of our industry sector and research experience is a firm understanding of how to do research.

Often, conducting successful and effective market research studies involves a grasp of two very different demands:

"How do we get this done?" - The practical demands of conducting research in niche and diverse markets.

"What are the best tools for getting the results we need?" - Using innovative and established research techniques to ensure market intelligence delivers real return-on-investment.

B2B Marketing Globalization beyond knowledge with Prabhakar - Part 1


B2B Marketing Globilization beyond knowledge with Prabhakar - Part 1

What is Acquisition Research - Answer here

When your company is considering making an acquisition, it is essential that you are armed with as much knowledge as possible. Usually, acquisition targets are new to the potential purchaser, making the level of uncertainty even greater.

Acquisition studies form an integral part of the due diligence process. Some of the key questions acquisition research typically answers are:

  • What do suppliers, distributors and other market players think about, and know about, the acquisition target?
  • How big is the market in which the acquisition target operates, and how will this market develop?
  • What are the acquisition target’s routes to market?
  • What are the risks that need to be considered?

What is Advertising Research - Answer here

Market research and market intelligence play an important role before, throughout and following the life of a direct mail or advertising campaign.

There is much that market research can do to improve and to measure the effectiveness of promotions.

  • When advertising is at the initial development stage, market research can obtain input from the potential target audience through exploratory research.
  • As the ad begins to take shape, we capture the reactions of the audience in order to refine the campaign and ensure it is completely ‘on message’.
  • And once the advertisement is released, we obtain further feedback as well as measuring awareness rates and effectiveness.

What is Branding in Business to Business - Answer here

Studies have shown that – on average – around 5% of a company's stock value derives directly from the company's image.

Companies with a strong image or reputation attract more customers, retain more customers, and attract better employees. In short, branding is a key means of achieving differentiation. By communicating a clear and distinctive message and delivering against that message, the supplier can increase customer loyalty, sales revenue, prices, and ultimately profitability.

What is Competitor Intelligence in Business to Business (B2B)

Businesses now operate in a world in which information is more readily and publicly available than ever before.

Thanks to the development of the Internet, information on market trends, legislation, customers, suppliers, competitors, distributors, product development and almost every other conceivable topic is available at the click of a mouse.

Despite this trend, it is often the most valuable information which cannot be found online. An example of this is competitor intelligence, regarded by most information users as the most difficult type of information to acquire.

Wednesday 11 June 2014

Good Content to Increase Engagement for Covert Business


Good Content to Increase Engagement for Covert Business

Engagement is the end game for content marketing. Getting people interested in and involved with your product is half the battle in making a sale. When your customers know that they can look to you for stellar insights and advice about the industry, you’ve succeeded. But achieving this goal is not easy. It takes a lot of time investment to create the high-quality content you’ll need.

Below are Some tips on how to use content to increase your audience’s engagement.
  • Create Gated Content 
  • Run a Live Q&A Based On of a Controversial Piece of Content  
  • Include Calls to Action at the Bottom of Content 
  • Ask Questions at the End of Blog Posts to Increase Comments
  • Be Consistent at Something

Create Gated Content for SE ( Search engine )
“Gated content” refers to information or whole sections of your web site that are only available to people who agree to provide something in return. Gated content creation can be tricky to execute, but when used well, it’s a great way to not only pump up engagement but also to generate leads. For marketing purposes, that “something” is usually contact information, such as:
  1. Geographic location
  2. Name
  3. Email address
  4. Phone number
  5. Company information

Gated content may also require payment for information, such as whitepapers or exclusive video, but generally speaking it’s just another rung on the sales funnel.

Not every company is comfortable with using gated content. Some are wary of alienating potential customers who are not ready to establish contact, or sending them to competitors who do not have gates. It’s best to reserve gated content for premium information; be sure to leave product descriptions and blogs free to navigate for any visitor.

For instance, a site such as Gate to Garage, which sells a wide variety of furnishings and décor, would not benefit from walling off its product listings to visitors. But it might consider requiring potential customers to submit an email address for future contact if they want to see a how-to video or white paper.

One thing to keep in mind, don’t gate all your content. Leave blog posts and info graphics as free material for everyone. That free material will drive traffic to your site and then special gated content can be used to increase engagement and build an email database.

Run a Live Q&A Based On of a Controversial Piece of Content  

Live chats have a colorful history on the internet. They’re one of the earliest ways that companies engaged with their customers, dating back well before the age of social media. Though they’ve evolved over time, they still remain a great way for businesses to gauge opinions about not only their products but also their industry. The smartest way to draw people in is to play off a piece of content that’s gotten a lot of attention.

This type of content will inspire strong opinions on both sides, which will draw people into the conversation. Be sure to promote the Q&A beforehand, but don’t just rely on live questions to fuel the discussion. Solicit questions and topics beforehand via social media, and keep things open-ended so that you can engage as many people on as many aspects of the issue as possible. If you’re doing the chat on Twitter or Facebook, look over your analytic beforehand to decide what the best time is to hold the conversation.

Last year Paper.li, an online content curation service, sponsored a live Twitter chat to promote awareness for bloggers, who make up the hottest area of its community. The success of the Q&A surprised even the company’s community manager, who personally heard from more than 200 people after the chat via email and on Twitter asking for help and offering their input. The chat also reached people in other countries, a bonus Paper.li hadn't expected.

Include Calls to Action at the Bottom of Content 

Sometimes when you become engaged in a great piece of content, whether it’s a whitepaper, a blog post or a podcast, you’ll forget how you stumbled upon it and your true purpose for looking into the subject. Don’t let that happen to your potential customers. While you don’t need to hammer them over and over with sales pitches, you do need to gently remind them as they reach the end of their time with your content that there’s something they need to do. That may mean registering for something, buying a product or filling out a form.

Whatever it is, make sure your call to action is clear and concise so that you don’t lose your fish from the hook. On the blog for Writers Relief, an author submission service, posts end with reminders that the site can help make writing dreams come true and a link to their submission page, a succinct but effective call to action.

Ask Questions at the End of Blog Posts to Increase Comments

This sounds like an obvious way to increase engagement, but a surprising number of sites do not try to interact with their readers this way. They’re missing out on a huge opportunity. Once you've finished discussing the topic at hand, ask your readers what they think. Many blogs put a daily question at the bottom of a blog post in bold, training readers to look for these queries and answer them, thereby increasing engagement.

Don’t just get people to comment, though. Interact with them in the comments section and see how you can further engage them. For instance, the Gawker network of web sites have perfected this approach. Writers interact with readers, exchanging ideas — okay, and often insults — in such a way that the comments sections themselves have become must-reads.

How to get Website Conversion Or ROI with winning landing page for Visitors


Capturing and maintaining website visitors’ attention can often feel like herding cats. Visitors will wander around on your site, clicking here and there, perhaps converting into customers, and perhaps – just as easily – going elsewhere to find what they’re looking for. Your job as a web designer is not to celebrate your SEO successes, for all you’ve done is brought potential customers to your site. The reality is that SEO is not even half the battle – the real work begins once a visitor has landed on your site and needs to be convinced to do business with you. To accomplish this difficult goal, you need to keep your visitors focused on your site and lead them down a simple path toward the ultimate goal of conversion.

This article presents ideas and examples from Kevin Gao is the founder and CEO of Comm100 that will help you capture and maintain your customers’ attention while they familiarize themselves with your products and services. We will highlight 7 specific website design concepts and offer concrete suggestions on how you can keep your visitors focused on your website.

1. Get clear on your goal. This is perhaps the most important factor in capturing and maintaining your visitors’ focus. You must at all times understand and have clarity of the goal of the overall website, as well as each individual page.

Be warned that your can easily lose sight of your goal, because you’ll often be tempted to implement fancy animation or eye-catching graphics simply for the aesthetic beauty and nothing else. This is not to say that you shouldn’t implement crafty artwork or fancy animations or cool videos; you simply need to review such additions in light of your website’s true goal.

You should break down your website goal into the following three sub-categories:

Who is your target audience? Understand the type of customers you’re targeting. Are they engineers? Accountants? Once you’re clear on this demographic, you’ll have an easier time structuring your content and graphics. 

Engineers, for example, appreciate endless lists of features, whereas car enthusiasts want lots of cool pictures of sports cars.

What is the desired action? This question breaks down in different ways, depending on the specific page being designed. For example, one page may consider the subscription to an email newsletter to be a conversion, whereas another page considers a click on a shopping cart button a conversion. In all cases, you must identify a desired action on each page.

What’s in it for the viewer? Never lose sight of the value proposition to your customer. Each page must provide some sort of take-away for the customer, whether it’s an informative list of suggestions or an instructional video that helps customers understand your products or services.

2. Don’t make your visitors search for your message

This is perhaps the #1 problem with most business websites. How often have you landed on a website only to search endlessly for information on what the company does? If you spend more than 10 seconds searching for the answer, consider yourself in the minority. Most people are not so patient. Your website should instantly convey what it does and make the journey for your visitor simple and fast.

Take a look at the website for F5 Networks below. Is it immediately obvious what they do? The only hint you get is “Applications Without Constraints.” Though this is a compelling statement, it could be argued that visitors won’t “get it” and leave. Imagine wandering into a store, and the first thing a salesman says is, “Applications without constraints.” Immediately you know he’s not going to be of much use, and you’re probably going to turn and leave.

3. Walk your visitors through the website. 

Though it may seem silly, big buttons and an obvious path through your site will yield success. Keep in mind that your visitors simply want a solution to their problem, and if they believe you have what they need, they will follow you. Think about it: isn’t it easier to follow a leader than to forge your own path through the jungle?

As a good example, scan your eyes down the QuickBooks landing page as shown below. You’ll quickly see a placard that says, “Run your entire business with QuickBooks. Track your sales and expenses, get paid faster, and even run payroll with it.” This message gets right to the point, and as your eyes scan down from that message, you see a big button for “Shop and Save Now.” 

This button leads you directly to a price sheet, where you can immediately compare features and the associated prices. But if you want to learn more before purchasing anything, you simply click on the “Learn More” link. You are then taken to a page that breaks out the main features of QuickBooks. And on that page, there is yet another “Learn More” link, which takes you onto the next step in your journey to eventual conversion.

4. Keep It Simple (KIS). 

Keep in mind that visitors don’t come to your site because they enjoy clicking on links. They are looking for information, and your site design – clever as you may think it is – can only get in the way. Be conscious of the clutter on the screen. How many messages are you sending to your visitors? Does each of these messages reflect your website’s goal? Also, understand the simple beauty of white space. Important information will not stand out if flashing banners, clashing colors and inconsistent font styles surrounds it. Surround your most important messages in a “quiet” buffer zone of white space. It will reduce the cognitive load on the human brain and help it focus on the message.

The example below may be a bit extreme, but notice how this clever landing page for cameron.io gets you to focus on a message that’s minimal in size but significant in magnitude.

5. Use concise writing. Get to the point. Quickly.

Keep in mind that website writing is different than print writing. When people want to read a book, they’ll make time for it in their schedule. But they rarely come to your site with the same attitude. They will refuse to read long passages of promotional writing. If you can’t keep your writing short, then break it up with images and highlight the important text with bold letters. Break out multiple concepts into bulleted lists.

Additionally, avoid using company-specific language except where absolutely necessary. Use standard terms to refer to standard concepts. For example, use a button labeled “Learn More” when referring to more text, rather than something like, “Explore.” Use the standard buttons for RSS feeds, Facebook Likes, Twitter, and so on.

Notice how Sugar CRM breaks up different features into small bite-size chunks, each with its own graphic. They use the “Learn More” links to provide more information about each specific feature, so if you want to read more, you can. But if you stay on this page, you can quickly scan the features without spending a lot of time digging through text.

6. Communicate with a clean visual design. 

Suzanne Martin compiled an excellent write-up on this concept. In general, you need to be aware of how the human brain visually perceives information. The main concepts are visual organization and standardization. The graphic below is a sample taken from the Martin’s page. It clearly demonstrates how a chaotic layout can adversely affect visual communication.

7. Maintain an objective perspective.

 It is well understood that creative people lose their objectivity when working on the same project day after day. Web designers in particular can get so enamored with their code that they lose sight of the usability factor. It is therefore imperative that the website get evaluated by stakeholders on a periodic basis, so that a set of objective eyes can provide guidance.

Objective reviewers must not only look at the design with a fresh set of eyes, but they must keep the overall goals in mind as they review each page. This can be difficult, especially when the reviewer has a sense of pride in the company. For example, the reviewer might say something like, “Let’s feature our industry awards on the front page where everyone can see them!” This desire is most likely counterproductive, for the reviewer has forgotten that the web page is for the potential customer, not for employees who are enamored with the company.

in the end, Capturing traffic on your website is indeed a good SEO challenge, but captured traffic does not equal conversion. SEO is only the beginning of the long battle for customer business. To keep potential customers on the site, you need to structure the site to maintain the visitor’s focus and interest. This often involves leading her through a simple path toward conversion. This article highlights some of the challenges in sustaining that interest level and offers specific suggestions to convert visitors into long-term customers.